Support

The fastest way to reach us is the support option inside each game, which attaches your Support ID automatically.

My progress disappeared

Progress is saved to your device and, if you have signed in, to the cloud. Sign in with the same account on the settings screen and choose "Restore progress". If you reinstalled without signing in, we can usually recover progress from your Support ID within a few days.

I paid but did not receive my purchase

Open the shop and use "Restore purchases". If the item still does not appear, send us the order number from your app store receipt. Refunds are handled by the app store you purchased through, under its refund policy.

Our games are free to play and supported by advertising. Rewarded ads are always optional. You can change personalised advertising settings in the game settings or in your device settings; see our privacy policy.

Deleting my account and data

Use "Delete account" in the game settings, or email us with your Support ID. Deletion is permanent and removes your progress and purchases.

A game is not available in my country

Some titles are released region by region with our publishing partners. We announce new regions on the news section of this site.

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